Terms of Service

Please read these terms carefully before using our services

Last Updated: July 20, 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the DeepWellness Homeopathy website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" and "your" refer to both you individually and that entity.

Important: By using our Services, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You are at least 18 years old or have the consent of a legal guardian
  • You have the legal capacity to enter into these Terms

If you do not agree to these Terms, you must not access or use our Services.

2. Using Our Services

Our Services are designed to provide information about homeopathy, facilitate homeopathic consultations, and offer educational resources related to homeopathic practices.

Acceptable Use

When using our Services, you agree to:

  • Comply with all applicable laws and regulations
  • Respect the rights of others, including privacy and intellectual property rights
  • Provide accurate and complete information when registering for our Services
  • Use the Services only for their intended purposes
  • Not engage in any activity that could harm, disable, overburden, or impair our Services

Prohibited Activities

You agree not to:

  • Use our Services for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to any part of our Services or systems
  • Interfere with or disrupt the integrity or performance of our Services
  • Collect or harvest any information from our Services without authorization
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity
  • Use our Services to send unsolicited communications, promotions, or advertisements
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services

Health Disclaimer

The information provided through our Services is for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Homeopathy is a complementary approach to health and wellness. DeepWellness Homeopathy does not diagnose, treat, or cure diseases. We do not recommend discontinuing any prescribed medications or treatments without consulting the healthcare provider who prescribed them.

3. User Accounts

Some features of our Services require you to create an account. When you create an account, you must provide accurate and complete information.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that you log out of your account at the end of each session when accessing our Services on a shared computer

We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.

Account Information

You agree to:

  • Provide accurate, current, and complete information when creating your account
  • Update your information as necessary to keep it accurate, current, and complete
  • Not share your account credentials with any third party
  • Not create more than one account per person

Account Termination

We may, in our sole discretion, terminate or suspend your access to all or part of our Services for any reason, including, without limitation, breach of these Terms. Upon termination, your right to use the Services will immediately cease.

You may terminate your account at any time by contacting us at info@deepwellness.me. Some information may be retained in our records after account deletion to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes.

4. Intellectual Property

Our Services and their contents, features, and functionality are owned by DeepWellness Homeopathy, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use. This license does not include:

  • The right to reproduce, distribute, modify, or create derivative works of our content
  • The right to use any data mining, robots, or similar data gathering and extraction methods
  • Any resale or commercial use of our Services or content
  • The downloading of any portion of our Services or content except as permitted by our features
  • Any use of our Services that could damage, disable, overburden, or impair our Services

User Content

You retain ownership of any content you submit, post, or display on or through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting our Services.

You represent and warrant that:

  • You own or have the necessary rights to the User Content you submit
  • The User Content does not infringe upon the intellectual property rights of any third party
  • The User Content does not violate any applicable laws or regulations

Feedback

If you provide us with any feedback or suggestions regarding our Services ("Feedback"), you grant us the right to use such Feedback without restriction and without compensation to you. We will treat any Feedback you provide as non-confidential and non-proprietary.

Trademarks

The DeepWellness Homeopathy name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DeepWellness Homeopathy or its affiliates. You may not use such marks without our prior written permission.

5. Payments and Billing

Certain Services, such as consultations, classes, and educational materials, may require payment. By purchasing these Services, you agree to pay all fees and charges associated with your account.

Pricing and Payment Terms

  • All prices are in US dollars unless otherwise specified
  • Prices for our Services are subject to change upon 30 days' notice
  • Payment is due at the time of purchase unless otherwise specified
  • We accept credit cards, debit cards, and other payment methods as specified on our website
  • Payment processing services are provided by third-party payment processors

Billing Information

You agree to provide accurate and complete billing information, including your name, address, phone number, and valid payment method. You authorize us to charge your payment method for all purchases you make.

Automatic Renewal

For subscription-based Services, your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. By subscribing to such Services, you authorize us to charge your payment method for the subscription fee at the then-current rate.

Refunds

Our refund policy for different types of Services is as follows:

  • Consultations: Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund. Cancellations made less than 24 hours before the appointment time are not eligible for a refund but may be rescheduled at our discretion.
  • Classes and Workshops: Refunds are available up to 7 days before the start date, minus a 10% administrative fee. No refunds are provided within 7 days of the start date, but you may transfer your registration to another person.
  • Digital Products: Due to the nature of digital products, all sales are final unless the product is defective.

To request a refund, please contact us at info@deepwellness.me.

Taxes

You are responsible for paying all taxes associated with your purchase of our Services. If we are required to collect taxes, they will be added to your purchase price.

6. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

Changes to Services

We may update the content, functionality, and offerings of our Services from time to time. The nature and frequency of these changes will depend on various factors, including user needs, technological developments, and business considerations.

Scheduled Maintenance

We may perform scheduled maintenance on our Services, during which time some or all of our Services may be temporarily unavailable. We will make reasonable efforts to provide advance notice of scheduled maintenance.

Updates to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our Services after such notice constitutes your acceptance of the updated Terms.

Important: It is your responsibility to review these Terms periodically for changes. If you do not agree to the updated Terms, you must stop using our Services.

7. Our Responsibilities

We strive to provide high-quality Services, but there are certain limitations to our responsibilities.

Service Availability

We will make reasonable efforts to keep our Services operational. However, we do not guarantee that our Services will be:

  • Available at all times
  • Error-free or uninterrupted
  • Free from harmful components
  • Secure or protected from unauthorized access

Quality of Services

We strive to ensure that our Services are of high quality and meet your expectations. However, we do not warrant that:

  • The information provided through our Services is accurate, complete, or current
  • Our Services will meet your specific requirements or expectations
  • Any errors in our Services will be corrected

Third-Party Content and Services

Our Services may include content provided by third parties or links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the terms and privacy policies of any third-party websites or services that you visit or use.

Healthcare Disclaimer

Our Services are not a substitute for professional medical advice, diagnosis, or treatment. The use of our Services does not create a practitioner-patient relationship. The results of homeopathic treatments vary among individuals and are not guaranteed.

8. Limitation of Liability

To the maximum extent permitted by law, DeepWellness Homeopathy and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our Services
  • Any conduct or content of any third party on our Services
  • Any content obtained from our Services
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of our Services exceed the amount paid by you, if any, for accessing our Services during the twelve (12) months immediately preceding the date of the claim.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless DeepWellness Homeopathy and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

Important: The limitations of liability in this section are fundamental elements of the basis of the bargain between DeepWellness Homeopathy and you.

9. Dispute Resolution

We hope to resolve any disputes amicably. However, if a dispute arises between you and DeepWellness Homeopathy, the following provisions will apply.

Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@deepwellness.me. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or DeepWellness Homeopathy may proceed with formal dispute resolution.

Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be finally settled by arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by one arbitrator, in the English language, and shall take place in Hillsborough, North Carolina.

The arbitrator may award any relief that would be available in a court, including injunctive or declaratory relief and attorneys' fees. The arbitrator's award shall be final and binding on the parties, and may be entered in any court of competent jurisdiction.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and DeepWellness Homeopathy waive any right to a jury trial.

Governing Law

These Terms and any dispute arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

Limitation Period

Any cause of action or claim you may have arising out of or relating to these Terms or our Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

10. General Terms

These final provisions apply to the overall Terms and your relationship with DeepWellness Homeopathy.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and DeepWellness Homeopathy concerning your use of our Services.

Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent shall be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

Relationship of the Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and DeepWellness Homeopathy.

Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, labor disputes, or Internet service disruptions.

Contact Information

If you have any questions about these Terms, please contact us at:

DeepWellness Homeopathy
123 Wellness Way
Hillsborough, NC 27278

Email: legal@deepwellness.me
Phone: (919) 555-1234