1. Introduction

DeepWellness Homeopathy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our educational programs.

We value your trust and strive to be transparent about our data practices. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

Personal information is data that can be used to identify you individually. We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address (note: payment information is processed by our secure third-party payment processors)
• Health Information: Medical history, current symptoms, medications, and other health-related information you provide during consultations
• Demographic Information: Age, gender, occupation (when voluntarily provided)
• Digital Signatures: When you sign consent forms or agreements

Non-Personal Information

We also collect information that does not directly identify you:

• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location information based on IP address

How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide when you create an account, fill out forms, schedule consultations, register for classes, or communicate with us
• Automated Collection: Information collected automatically through cookies and similar technologies when you use our website
• Third Parties: Information we may receive from business partners, service providers, or other third parties

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• To provide the services you request, such as consultations, classes, and educational resources
• To process and complete transactions
• To personalize your experience and deliver content relevant to your interests
• To improve our website, services, and educational offerings
• To develop new products, services, and features

Communication

• To communicate with you about appointments, registrations, and other service-related matters
• To respond to your inquiries and support requests
• To send administrative information, such as updates to our terms, conditions, and policies
• To send marketing communications, newsletters, and promotional materials (with your consent)

Health Care Services

• To provide personalized homeopathic consultations and recommendations
• To maintain records of your health information and treatment history
• To follow up on your progress and adjust recommendations as needed

Business Operations

• To manage and administer our business operations
• To analyze usage patterns and trends to improve user experience
• To detect, prevent, and address technical issues, security breaches, or fraudulent activities
• To enforce our terms of service and other legal rights

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures

• Encryption of sensitive information during transmission
• Secure storage of personal data with restricted access
• Regular security assessments and updates
• Staff training on data protection and privacy practices
• Physical security measures at our facilities

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Health records are maintained in accordance with applicable healthcare regulations and professional standards.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, email service providers)
• Legal Requirements: We may disclose information when required by law, court order, or other governmental authority, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset
• With Your Consent: We may share information with third parties when you have given us your consent to do so

Special Note on Health Information

We take special care to protect health information you share with us during consultations. This information is treated as confidential and is only accessible to authorized practitioners directly involved in your care. We comply with applicable healthcare privacy laws, including HIPAA where applicable.

5. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., authentication, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your browsing habits to deliver targeted advertising

Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our website and emails.

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device.

Please note that if you choose to block or delete cookies, you may not be able to access certain features or services on our website, and some functions may not work properly.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Information

You have the right to request information about the personal data we hold about you and to receive a copy of this information.

Correction

You have the right to request that we correct inaccurate or incomplete information about you.

Deletion

In certain circumstances, you have the right to request that we delete your personal information.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain conditions.

Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit this data to another controller.

Objection

You have the right to object to the processing of your personal information in certain circumstances.

Withdrawal of Consent

If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We encourage you to read the privacy policy of every website you visit when you leave our site. These third-party services may have their own privacy policies and terms of use, and we recommend that you review them before providing any personal information.

Examples of Third-Party Services We Use

• Payment processors for handling transactions
• Analytics providers to help us understand website usage
• Email service providers for sending communications
• Video conferencing tools for virtual consultations
• Social media platforms if you choose to share content

8. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our records.

Special Note on Children's Health Information

For homeopathic consultations involving children under 16, we require parental consent and involvement. Parents or legal guardians must provide consent for the collection and processing of their child's health information and must be present during consultations.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after we post changes to the Privacy Policy means that you accept and agree to the updated policy.

How We Notify You of Changes

• For significant changes: Email notification to registered users
• For minor changes: Notice on our website
• Updated "Last Updated" date at the top of this policy

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.